Water Damage Phone? Do's and Don'ts (Before You Bring It In)

Spilled water on your phone? Dropped it in the sink or toilet? Don't panic. Follow these do's and don'ts immediately:

DO's:

• Turn off the phone immediately — do not try to check if it works
• Remove case, SIM card, and any removable parts
• Gently pat dry with a soft cloth (no shaking)
• Bring it to a professional within 24-48 hours for ultrasonic cleaning

DON'Ts:

• Do not charge the phone — this causes short circuits
• Do not press buttons or try to turn it on
• Do not use a hair dryer — heat damages internal components
• Do not put it in rice — rice dust causes more damage and does nothing for corrosion

The sooner we see your device, the higher the chance of recovery. Our water damage recovery service starts at NPR 3,500 and includes ultrasonic PCB cleaning and component-level diagnostics.